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Interaction Administrator Help - Tracing Configuration
https://help.genesys.com/cic/mergedprojects/wh_ia/desktop/tracing_configuration.htm
Access the utility in Log Viewer from the Tools menu, by clicking Launch TraceConfig. The utility (inintraceconfig.exe) can also be run the \ic\server\ share on the CIC server. For more information, see Use Trace Configuration utility to set trace levels in the Log Viewer online help. Related Topics Options
Use Trace Configuration utility to set trace levels
https://help.genesys.com/cic/mergedprojects/wh_lv/desktop/use_trace_configuration_utility_to_set_trace_levels.htm
The Trace Configuration Utility (Trace Config for short) sets trace log verbosity (trace levels) and determines which topics are logged. These settings greatly affect the size of a log file and its contents. The executable name of this utility …
VoiceXML Interpreter Server Logging/Tracing
https://help.genesys.com/pureconnect/mergedprojects/wh_tr/mergedProjects/wh_tr_voicexml_tr/desktop/logging_tracing2.htm
ININ tracing. The VoiceXML Interpreter Server generates diagnostic trace messages in the “voicexmlserver.ininlog” file located in the ININ logging directory of the VoiceXML Server. BladewareVXML tracing. The BladewareVXML library has various status messages that …
Log Viewer Help - Application logs - Genesys
https://help.genesys.com/pureconnect/mergedprojects/wh_lv/desktop/application_logs.htm
Application logs on a server are stored with subsystem logs. On a client machine, logs for locally installed CIC applications such as the CIC clients, Interaction Attendant, and so on, are stored in an inin_tracing folder in the Windows %TEMP% folder. The format of the path is: %TEMP%\inin_tracing\yyyy_mm_dd
PureConnect - Genesys
https://community.genesys.com/communities/community-home/digestviewer/viewthread?GroupId=55&MID=68178&CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44&tab=digestviewer
I have multiple ININ Tracing Initialization Remnants in Services.Several installs later I see that I have multiple ININ Tracing Initialization modules sitting i
PureConnect - Genesys
https://community.genesys.com/digestviewer29/viewthread?GroupId=55&MID=69739&CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44&tab=digestviewer
In my project I added a reference for any assembly that starts with ININ.* Could not load file or assembly 'i3trace_dotnet_tracing-w64r-1-3' or one of its dependencies. An attempt was made to load a program with an incorrect format. ... \r\n at ININ.IceLib.Internal.TraceTopics..cctor()\r\n --- End of inner exception stack trace ---\r\n at ININ ...
Something Nasty is Eating my .Sys files
https://www.bleepingcomputer.com/forums/t/326694/something-nasty-is-eating-my-sys-files/
We need to see some information about what is happening in your machine. Please perform the following scan: Download DDS by sUBs from one of the following links. Save it to your desktop. DDS.scr...
PureConnect - Genesys
https://community.genesys.com/digestviewer29/viewthread?MessageKey=fa3f00fa-c4e6-478c-ac61-56d926fc2433&CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44&tab=digestviewer
At least one improperly configured Windows service may have a privilege escalation vulnerability. DESCRIPTION: At least one Windows service executable with insecure permissions was detected on the remote host. Services configured to use an executable with weak permissions are vulnerable to privilege escalation attacks.
PureConnect - Genesys
https://community.genesys.com/digestviewer29/viewthread?GroupId=55&MID=67697&CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44&tab=digestviewer
-Accept external call -Search for another agent in Company Directory -Select the other agent -Click Consult icon (green/red heads icon) - Pop up message: An unhandled exception occurred, and the application is terminating. For more information, see your application trace log.
PureConnect - Genesys
https://community.genesys.com/digestviewer29/viewthread?MessageKey=3fdec1f0-e5fb-4e61-8a59-eb9bd40429f0&CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44&tab=digestviewer
Adjust the values by: Open System Properties (Right click 'My Computer' and click properties.) Select the Advanced tab. Click the Environment Variables button. In the System Variables section of the dialog, click NEW. Use the variable name: ININ_TRACE_LOG_RETENTION.
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